Terri training

Presenting and Training Opportunities

Four Generations in the Workplace (and Beyond)

In our 21st century workplace professionals often find themselves working closely with four generations of employees, volunteers, and participants. This session identifies the four generations and explores their particular communication styles and technology preferences. Recognize your own generational traits and learn to effectively work with each generation.

Why Study the Generations?

  • Having the knowledge of each generation’s attributes and communication preferences will greatly enhance the leisure organization’s workplace environment.
  • Recognize leisure organizations must interact within their own workplace, but being mindful of the generational differences between volunteers, customers, and program participants will foster better communication overall.
  • The very nature of generational studies is to bring forth and dispel perceived stereotypes that members of each generation may have about the others, (i.e. Traditionalists may believe that Millennials are too young to know anything and consequently do not give them respect at work).

Example Session Learning Objectives

  • Identify the four current generations—Traditionalists, Baby Boomers, Generation X and Millennials—and the strengths they each bring to leisure organizations.
  • Develop an understanding of the forces that shape different generations
  • Appreciate the impact of different generations in the workplace
  • Determine similarities and differences among the generations
  • Explore communication strategies for addressing generational issues.

Example Sessions
Generational Communication Strategies
How To Communicate with the Other Three Generations

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